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Company information

Legal notice

Last updated: 26 September 2026

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1. Who runs this site

This site is operated by:

OnRide

COMOGIA LTD, company no. 17090269, registered in England and Wales

Registered office: 71–75 Shelton Street, London WC2H 9JQ, United Kingdom

Contact: support@onride.co.uk

Support is answered by email within one working day.

2. Hosting

The site is hosted by Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, United States.

3. Intellectual property

The OnRide name, the page layouts, the photographs and the videos on this site belong to OnRide. Reusing them commercially without written permission is not allowed.

4. Accuracy

The figures on this site — 45 km of range, 25 km/h, 25 kg, 10 ft braking distance — are measured, not marketing rounding. Range was measured with a 13-stone rider on a route with hills; a heavier rider, cold weather, hills or a hard throttle will bring it down, as with any e-bike.

5. Complaints

Write to support@onride.co.uk. We answer every message, including the unpleasant ones, within one working day.